Your learning data, explained.
Who we are and how to contact us
LetsConfigure is based in Montréal, Québec, Canada. Send privacy questions, access or correction requests, withdrawal-of-consent requests, or complaints to support@letsconfigure.cloud with the subject “Privacy”. Our legal notice records the operator details still being finalized for launch.
Information we collect
- Account information: name, username, email address, authentication identifiers, and profile settings.
- Learning information: saved configurations, lab command history, challenge progress, and scores.
- Billing information when enabled: Stripe customer and subscription identifiers, payment status, and access dates. Stripe processes payment details; LetsConfigure does not store full card numbers.
- Operational and support information: request and security logs and information you choose to include in support messages.
Why we use it
We use this information to authenticate you, provide exercises, save progress, enforce account permissions, manage subscriptions, prevent abuse, and answer requests. Configuration checks provide educational feedback; they are not decisions about employment, credit, or admission. Optional marketing and product analytics are not enabled in this release.
Providers and information outside Québec
Firebase supports authentication, Stripe supports payments when enabled, and Google Cloud hosts the application. Application compute, PostgreSQL, and database exports use Montréal (northamerica-northeast1). Authentication, global hosting, and other provider processing may occur outside Québec or Canada. Applicable transfer assessments remain part of launch review. We do not claim that all data stays in Canada. Our provider page describes the configured services.
Your choices and requests
Review profile visibility, activity visibility, and real-name settings in your profile. You can request access, correction, an export, or deletion, and raise concerns about our handling of your information. We verify identity proportionately before disclosing or changing account data. Withdrawing a permission required to operate your account may limit the service. You can also contact the Commission d’accès à l’information du Québec about privacy concerns.
Retention, security, and updates
Account and learning records support the active account. Deletion requests are handled across the relevant account, learning, and provider systems; some transaction records may need to be retained for accounting, legal, or dispute purposes. Backup rotation and precise retention periods are being finalized before launch. Never put real passwords, keys, or private network data into lab commands. We will update this policy when data practices materially change.
Leaderboards, country, and friends
We store your optional selected country, friend requests, and accepted friendships to provide country rankings and a leaderboard among friends. Signed-in learners can find visible profiles by username. Leaderboards show your username, member number, selected country, and points only while both your profile and activity are visible. You can change or clear your country and change visibility in your profile. Existing friends and request recipients can still see your username when your profile is private; your country is hidden from their friend lists. Requests require acceptance, and either person can remove a friendship.